Support Category: ILT | Registration Specialist Notes: Users can access the page to browse for Workshops (ILTs) by clicking the 'In-Person Educa...

Support Category: ILT | Registration Specialist Notes: When a user is unable to enroll in a workshop, we need to locate the event and navigate to th...

Support Category:  ILT | Drop, VILT | Drop (select applicable) Specialist Notes: Should a user reach out requesting assistance with unenroll/withdra...

Support Category: ILT | Inquiry, ILT | Completion Request (select applicable) Specialist Notes: If the user is inquiring about a workshop completi...

Support Category: ILT | Inquiry Specialist Notes: Should a user have a question regarding a workshop (ILT), please locate the workshop page and chec...

Support Category: ILT | Inquiry Specialist Notes: The Center of Excellence is an advanced level in-person workshop. Although all users should be abl...

Support Category: ILT | Inquiry, VILT | Inquiry (select applicable) Specialist Notes: Some users may have registered for upcoming workshops and webi...

Support Category: VILT | Registration Specialist Notes: Users can access the page to browse for Webinars (VILTs) by clicking the 'Webinars' ...

Support Category: VILT | Inquiry, VILT | Completion Request (select applicable) Specialist Notes: When a user reach out inquiring about completion or ...

Support Category: VILT | Inquiry Specialist Notes: Please use the SR below to assist users with accessing a Webinar. IMPORTANT! Please Do Not p...