Support Category:  ILT | Drop, VILT | Drop (select applicable)


Specialist Notes:


Should a user reach out requesting assistance with unenroll/withdraw from a workshop (ILT) or webinar (VILT), please provide the SR below.


Standard Response:


Please follow the steps below to withdraw from a Workshop or Webinar:

1. Click the 'My Transcript' link under the Clipboard icon.

2. On your transcript page, locate the session you'd like to withdraw from.

3. Click the down-facing arrow next to the 'View Training Details' button to show the drop-down options.

4. Click the 'Withdraw' option from the drop-down.

Note: You may be prompted to enter a reason and click 'Submit' to withdraw from the event.