Support Category: ILT | Inquiry


Specialist Notes:


The Center of Excellence is an advanced level in-person workshop. Although all users should be able to see the COE workshop events, the session details and the ability to register is restricted to eligible Officials only. 


Eligibility: Officials must meet both an education requirement and a certification requirement as outlined below.


COE Type
COE Type Education Requirement
Certification Requirement
Roving
Roving Umpire Workshop
Tier 1 Roving Umpire
Referee
Referee Workshop
Tier 2 Referee
Chair
Chair Umpire Workshop
Tier 2 Chair Umpire
Chief
Chief Online Module
Tier 2 Chief Umpire
Line
Line Umpire Workshop
Tier 1 Line Umpire


If an Official reaches out stating they cannot see the session info, please verify if they have met the education and certification requirements. We can check their transcript for the education requirement, and the Certification Tier information is located on the User Records page. (see screenshot below)

 

Registration: After clicking the 'Request' button, the user will receive an email that contains an online application. They will need to make sure to fill out the online application in order to successfully be nominated. The approval is done by the USTA Officiating Team and they will not approve anyone for these workshops until the registration is closed and once all the applications are reviewed. The USTA Officiating team will then notify everyone who was selected after the application review process is complete. If a user needs assistance with the online application or have inquiries regarding the approval process/your status, please direct them to the USTA Officiating Team (officiating@usta.com).


Completion: In order to be considered as having "successfully completed" a Center of Excellence workshop, participants must pass a knowledge check and receive a satisfactory evaluation on classroom participation and on-court skills. They will then receive 2 General Knowledge credits and 2 Tennis Knowledge credits.


IMPORTANT!

  • If the user has questions regarding their certification tier or further questions regarding the Center of Excellence workshops, please direct them to officiating@usta.com.

  • If the user meets the prerequisites but still cannot view sessions, escalate the issue.


Standard Response:


Kindly note the Centers of Excellence workshop sessions are only visible to Officials who meet both the education prerequisite and the required Tier status. We noticed you have not met the prerequisite/requirement. Here is a breakdown of the requirements: 


COE Type: Roving 

Education Requirement: Roving Umpire Workshop 

Certification Requirement: Tier 1 Roving Umpire 


COE Type: Referee 

Education Requirement: Referee Workshop 

Certification Requirement: Tier 2 Referee 


COE Type: Chair 

Education Requirement: Chair Umpire Workshop

Certification Requirement: Tier 2 Chair Umpire 


COE Type: Chief 

Education Requirement: Chief Online Module 

Certification Requirement: Tier 2 Chief 


COE Type: Umpire Line 

Education Requirement: Line Umpire Workshop 

Certification Requirement: Tier 1 Line Umpire

If you have questions regarding your certification Tier status or further questions regarding Center of Excellence workshops, please contact the USTA Officiating Team directly by emailing: officiating@usta.com.