Support Category: ILT | Inquiry


Specialist Notes:


Should a user have a question regarding a workshop (ILT), please locate the workshop page and check for the information. 


The following information is usually listed in the event details page:

  • Officiating - Credit Library (The type of CLC that it provides) 
  • Officiating - Continual Learning Credit (The amount of CLC that it provides) 
  • Prerequisites 


The following information is usually listed under the session details page:

  • Date and time 
  • Enrollment Period (The text will be in red, and it will say “Register by…”) 
  • Location 
  • Duration 
  • Workshop Facility Name 
  • Workshop Address.


IMPORTANT!


  • Should a user have a specific non-technical question regarding a workshop and the information that is not available on the event/session details page (Including travel, hotel information, or workshop start/end times), please direct the user to the USTA Officiating Team at officiating@usta.com.

 

  • Should the user experience a technical issue, please troubleshoot the issue from our end. If the issue cannot be resolved, please ESCALATE the ticket to the USTA CSODSupport Team.

 

  • For inquiries regarding travel, hotel information, or workshop start/end times, please direct the user to the USTA Officiating Team at officiating@usta.com.


Standard Response: