Ticket Processing

Automated Notification
Support Category: INTERNAL >> Automated Notification Specialist Notes: When a reply is sent to an LMS-generated email, a ticket is created on ou...
Sun, 26 Apr, 2026 at 8:54 PM
CLCs Not Reflected in Dashboard | Gather Information
Support Category: Transcript >> Certification Dashboard Specialist Notes: The USTA Officiating Development Hub Administrators have asked that we...
Sun, 26 Apr, 2026 at 8:54 PM
CLCs Not Reflected in Dashboard | Escalation to Admins
Support Category: Transcript >> Certification Dashboard Specialist Notes: The USTA Officiating Development Hub Administrators have asked that we...
Sun, 26 Apr, 2026 at 8:55 PM
Multiple Active Accounts | Ticket Level - Start Here
Information Only! Please refer to Multiple Active Accounts | Ticket Level - Start Here SR in USTA Leadership Lab for more information. 
Sun, 26 Apr, 2026 at 8:55 PM