Ticket Processing

Automated Notification
Support Category: INTERNAL >> Automated Notification Specialist Notes: When a reply is sent to an LMS-generated email, a ticket is created on ou...
Wed, 3 Dec, 2025 at 10:44 AM
CLCs Not Reflected in Dashboard | Gather Information
Support Category: Transcript >> Certification Dashboard Specialist Notes: The USTA Officiating Development Hub Administrators have asked that we...
Thu, 28 Aug, 2025 at 9:56 AM
CLCs Not Reflected in Dashboard | Escalation to Admins
Support Category: Transcript >> Certification Dashboard Specialist Notes: The USTA Officiating Development Hub Administrators have asked that we...
Tue, 16 Sep, 2025 at 6:21 AM
Multiple Active Accounts | Ticket Level - Start Here
Information Only! Please refer to Multiple Active Accounts | Ticket Level - Start Here SR in USTA Leadership Lab for more information. 
Thu, 28 Aug, 2025 at 9:55 AM