If you identify multiple active accounts for a user, and they're all Officiating Development Hub accounts, please gather the information for the accounts (including USTA number if there are multiples) and escalate. If the user has multiple accounts, but only one of them is active, please provide them with the active account information instead of escalating.

Thank you for your patience while I looked into this for you. We noticed there are multiple active accounts for you in the system, so we will escalate a ticket to the USTA Officiating Development Hub Administrators for further assistance. Please allow me a few moments while I create your ticket.